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Machine leaking?

If your Hot Water Boiler appears to be leaking please check the following:

Is the drip tray full?

If yes, gently remove the drip tray and empty it into the nearest sink, being careful not to spill any water.

Is the drip tray inserted correctly in line with the boiler?

If no, this should be corrected. There is a condensation pipe that feeds from the boiler to the drip tray and if the drip tray is misaligned, it will mean that the condensation is not being caught anywhere and may leak out of the bottom.

Is the lever/tap or push button broken?

If yes, you will need to isolate the machine (instructions below) to prevent any further leaks prior to completing our Service Request form to arrange an engineers’ visit.

 

If you’ve checked the machine and are still experiencing issues, you should isolate the machine (instructions below) and complete our Service Request form to arrange an engineers’ visit.

To Isolate a Hot Water Boiler

Is the drip tray full?

If yes, gently remove the drip tray and empty into the nearest sink, being careful to not spill any water.

 

If you’ve checked the machine and are still experiencing issues, please complete our service request form and one of our water experts will be in touch to arrange an engineer’s visit.

Prefer to talk to someone?

Phone

If you prefer to talk with one of our experts please feel free to contact us on the phone numbers below.

Phone Number: +971 (0)42 771 642

Whatsapp: 0502443507

Email

If you prefer to email us we will get back to you as soon as possible. Please email your enquires to the email address below.

info@nomorebottles.ae

+971 (0)42 529 030
customerservice@nomorebottles.ae
Block 3 - Dubai Green Community South West street 2 Office - Dubai
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